Swance

Craigslist is at the top of the BBB’s warning list!

“Craigslist has the BBB’s lowest rating, because they are not responding, not taking care of their customers,” said BBB President Linda Carmondy.

I can confirm that this is in fact the case. Their help forum is nonsense and there are countless users complaining that they never receive a response when emailing “customer service” - help@craigslist.org

I tend to agree that they should not be obligated to provide support to free users. Craigslist is allowing the community to flag PAID ads. Users are paying for listings that are removed in hours, even minutes. This is wrong and I don’t think the BBB is aware that this is happening.

The following are a few complaints I’ve collected from the craigslist “help” forum which took practically no time at all.

there are people flagging the ads and some of the ads are okay and not obscene
the cost of $5 is alot of money to have to lose to have to repost the ad again. so is there some kind of protection against getting flagged unfairly? thanks

Craigslist never responds to anything

i posted at 6:57 pm and my post is only showing up on one site.i have emailed them 7 times i have even called them this is the biggest scam b.shit site,and i pay for my ads.

Why is craigslist ripping people off?

Pay for an ad and it doesn’t get posted-great service CL!

They took my money for nothing too!

I paid to post at 12pm yesterday and nothing! They won’t respond to my emails or help me by phone.I was told my ad is there and I need to refresh my browser and after repeatedly telling that jerk I did that several times and I was doing it as I spoke to him he caught an attitude and said he had to end the call. Ok, so where’s my freaking ad??? I even had someone else check from their computer, it’s not there and I’m highly upset that they made me pay for an ad they didn’t post. Time for a new site.

“The site has set it up to protect their (craigslist’s) interests, but not necessarily the customers.” Right on.

SOURCE:
http://www.wthr.com/global/story.asp?s=9333634
BBB: Bad Business Bureau

Digg This:
http://digg.com/people/Craigslist_makes_the_top_of_the_BBB_s_warning_list

Tags: bbb, craigslist, erotic services, rip off

AdsOnCraigs “Captcha Bypass” apparently no longer works!

AdsOnCraigs “Captcha Bypass” no longer works according to several posts on their “support” forum and a few other websites on the net. Are we surprised? No.

It is interesting that they are still advertising that it does so.

Screenshot from AdsOnCraigs.com

Get a headache, get the tool!

100% of the time eh?
“Professional Grade Software” huh?

brb while I ROFL

ok back.

A few quotes from their forum:

Craigslist has made the captcha text even more garbled which is making it harder for humans to read, and even harder for the Image Recognition in clap to decipher.

sometime within the past week or two its effectiveness changed. For example today on the past 3 posts, 1 took 4 minutes, 1 took 14 minutes, and another took only a minute or two to figure out the correct words.

When it gets to the CAPTCHA PAGE it just keeps refreshing.
What can I do to fix this?
Thanks

me too… over 30 minutes on one add….wth

It reports OCR error.The admin only care selling but not service!!

when it gets to the word verification the page just keeps on refreshing.

The admin seems forget his customers after we paid him….

Who names their product “The Clap” anyway. hahaha

Tags: adsoncraigs, captcha, captcha bypass, craigslist

Ebay is suing Craigslist, did you hear?

Craigslist has made a few comments on their new blog at blog.craigslist.org

Ebay has filed suit against craigslist and its board of directors:

http://news.ebay.com/releasedetail.cfm?ReleaseID=305980

We are surprised and disappointed by Ebay’s unfounded allegations, which came to us out of the blue, without any attempt to engage in a dialogue with us.

Coming from a shareholder that views craigslist as a prime competitor, filing suit without so much as mentioning these assertions beforehand seems unethical, and hints at ulterior motives.

Ensuring the future well-being of craigslist and the craigslist community is admittedly very important to us. But Ebay has absolutely no reason to feel threatened here — unless of course they’re contemplating a hostile takeover of craigslist, or the sale of Ebay’s stake in craigslist to an unfriendly party. (In which case, they’re out of luck.

For our part, we have always treated Ebay very fairly as a minority shareholder, and plan to continue doing so, despite this unfortunate development.

Addendum in response to commenter question - To be perfectly clear, Ebay’s stake in craigslist has not been “unfairly diluted” as they have claimed.

“Sadly, we have an uncomfortably conflicted shareholder in our midst, one that is obsessed with dominating online classifieds for the purpose of maximizing its own profits.”

“Coming from a shareholder that views craigslist as a prime competitor, filing suit without so much as mentioning these assertions beforehand seems unethical, and hints at ulterior motives.”

Mashable.com is on top of it. Ebay has finally issued a statement. This is some juicy stuff! I don’t really have an opinion, I think it’s just funny.

I wonder what will happen next and who will win. ooooOoOoo a reality show!

Tags: craigslist, craigslist suing ebay, ebay, lawsuit